Sunday, April 15, 2012

In which NOTHING goes my way

I'm in a purging mood. It is afterall my brand promise as well as my prerogative.  I can't stand weeks like these where nothing works out.  Let's see where shall I begin?  I know.  How about I tell you about my retarded bank and  a true story of incompetence.  I lost my debit card.  I hold up my hands, I let it slip out of my bag into the back of a cab in the less than 5 minutes between me using it at a cashpoint and the last few hundred metres to get home.  I noticed it immediately the following morning and had the card cancelled.  What can I say shit happens and I'm only human.  The bank said:  you will receive a new card in 3 working days.  That was March 30th.  It's now April 15 and still no card.  The bank in question lost it.  LOST it.  So, the card has had to be re-ordered and isn't expected for another 3 (to 5 - they built in a little leeway) working days. In total, and this is assuming it will be there  as promised, I will have been without easy access to my money for 20 days.  And to make matters worse - the onus is on me to call them to check the card is in before schlepping down to the branch to pick it up.  I promise all customers there on that day, a very very good show should the card not be there.

Moving on.  I received a parcel from Canada containing a gift for The Lish who was 6 on April 8th.  I was not home when they tried to deliver it and since I would put money on me not being home again, I went online to use their amazingly clever and thoughtful redirection service.  I asked for the parcel to be sent to my local Post Office.  It spat out a confirmation number.  The following Saturday I took The Lish, who by this point was excited to the point of nervous collapse, to collect said package.  No such package had been delivered. 

Now, it is true that this week, I'm especially short of oestrogen and were that not the case, I may have been irritated but would have been able to avoid the red mist - as it was - it being that time when women will kill if looked at the wrong way, and along with the recent memory of the fuckwits at the bank, I was in no mood for another failure at my expense.  In short - the CCTV inside that Post Office will corroborate: I. Lost. It. 

My last words to the subpostmaster were:  YOU SHOULD NOT BE RUNNING A POST OFFICE!  So another wasted journey but I still had enough energy left for one more rant which I reserved for this particularly incompetent shipping company's contact centre.

It is admittedly not my proudest moment.
My parcel is still at the depot, not having been "actioned" for 7 days since having requested the redirect.  Had I not called, I dare say that parcel would have remained there until the end of time.

And lastly, my ever patient friends, I asked my TV service provider to come and fit another cable box to end forever the squabbling over the TV remote.  From now on I get to watch whatever the hell I feel like and so does The Silverback - and THAT I believe will be the secret to our success.  But TV companies do not feel our time is as precious as theirs which is why they feel they can justify giving five hour time slots.  The audacity of it!  The utility companies know better then to mess with the consumer like this but it seems TV service providers have other prorities.  On Saturday, after my delightful experience at the Post Office I had to stay at home between the hours of 1 and 6 pm just for the cable guys who, of course, turned up in the last hour.  Then proceeded to destroy the bedroom, (for which I had requested the second cable box).  Disappointing all round.  Perhaps it's punishment for allowing a passion killer like a TV into this sacred room.

All I can say is with this much bad luck in one week - something good has got to be just around the corner.  No?  One lives in hope.

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